What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide directly — your name, email address, phone number and the wallet identifiers linked to your DANA, OVO or GoPay account. We also log session data such as your device type, browser, IP address
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and the pages you visit inside the lobby. This data is used to verify your identity, process transactions, detect unusual account activity and respond to your support requests. We do not sell your personal data to third parties. Payment context data — for example, the reference
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number from a GoPay or OVO transfer — is stored only as long as needed to reconcile your account balance and satisfy our internal audit requirements. You can request a summary of the data we hold about you at any time by contacting our support team.
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If you use oribett from Jakarta or Surabaya or anywhere else in Indonesia, the same data handling rules apply to your account. We apply encryption to data in transit and at rest, and access to your personal records is restricted to authorised internal staff only. Where
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local law requires us to retain specific transaction records for a set period, we do so and delete them once that period ends.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.