Reference

What You Agree To When You Join oribett

These terms set out how your oribett account works — from opening it to using DANA, OVO, or GoPay for deposits and withdrawals. Read them before you start, because they apply every time you access the platform where local law permits.

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HOW WE OPERATE

How oribett Manages Your Account and Data

Your account data is held securely and used only to operate your oribett account, process payments through DANA, OVO, or GoPay, and handle any disputes you raise. We do not sell your data to third parties.

Data Retention We keep your account records for as long as your account is active and for the period required by applicable law after closure. You can request a summary of what we hold.

Cookie Use Cookies keep your session active across mobile and desktop. They do not store payment credentials. You can clear them any time without affecting your account wallet balance.

Account Security Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately via live chat to freeze the account.

Requesting Changes To update your registered name, linked e-wallet, or contact details, submit a request through account settings or live chat with a valid identity document for verification.

What These Terms Actually Cover

oribett Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By accessing your oribett account, you confirm that you have read and accepted these terms in full. They apply to every action you take on the platform — logging in from Jakarta, making a deposit via DANA, sending a GoPay withdrawal request, or contacting support about

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a transaction query. Account ownership is individual. You cannot share, transfer, or allow another person to operate your account. Each account is tied to one verified identity, and any deposit or withdrawal through OVO, GoPay, or DANA must match the name on your registered account. Mismatches
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may trigger a hold while our team verifies the transaction. These terms can be updated. When that happens, we post the revised version at this URL and the changes take effect immediately for active sessions. Continuing to use your account after an update means you accept
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the revised terms. If a specific section conflicts with local law in your region, the locally compliant version applies. Access and eligibility depend on local law and are available where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page in your account. Our Indonesia support team handles terms queries, payment disputes, and account verification questions directly.

Email Support Send your query to our support address for written records. Include your account username and the specific clause or transaction you need clarification on.

Account Help Centre The help section inside your account dashboard covers common terms questions — from OVO withdrawal holds to account suspension appeals and identity verification steps.

Common Questions About These Terms

If something in these terms is unclear, here are answers to what people ask most about how the rules apply to their account.

Yes. Every deposit and withdrawal processed through DANA, OVO, or GoPay falls under these terms. The wallet name on your transaction must match your registered account name.

No. These terms permit one account per person. Duplicate accounts may be suspended and any balance held pending review. Contact support if you have locked yourself out.

We post the updated version here and it takes effect immediately. Using your account after the update counts as acceptance. We recommend checking this page periodically.

Open live chat or email support with your transaction reference and the wallet used — OVO, GoPay, or DANA. Our team will review the record and respond with a resolution path.

Yes. Submit a data request through live chat or email. We will provide a summary of what we hold on your account within the timeframe required by applicable local law.

They apply to your account regardless of how you access it — mobile browser, desktop, or any other device. Session data and cookies are covered separately under our cookie policy.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Join oribett

How oribett Manages Your Account and Data

Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply to payments made via DANA, OVO, and GoPay?

02 Can I open more than one account on oribett?

03 What happens if oribett updates the terms?

04 How do I dispute a transaction covered by these terms?

05 Can I request a copy of my account data?

06 Do these terms apply equally on mobile and desktop?

Terms & Conditions

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